SALE FAQ

Please see below FAQ relating to items on SALE 

 

All items are FINAL SALE  

Refunds/ exchanges/ credit notes for change of mind are not available

Should any item be faulty upon receiving your order, you must notify customersupport@christienicolaides.com within 7 days of receiving your order

Variations in stones & pearls are not faults

 

SALE ITEMS ARE NOT AVAILABLE IN STORE - SALE IS ONLINE ONLY

Questions cannot be answered via Instagram or Facebook

Please direct questions to customersupport@christienicolaides.com

Please note we will only respond to email enquires during studio open hours only - 10am-5pm Monday - Friday AEST (Australian eastern standard time) 

 

FURTHER REDUCTIONS & NEW TO SALE

As a retailer we reserve the right to further reduce prices based on inventory levels during the sale duration.

Advertised prices are subject to change without notice, refunds for difference in prices paid prior to further reductions will not be granted.

If you have purchased a product that was previously not included in sale, we cannot extend the new sale price to your purchase retroactively.

 

SALE & PROMOTIONS 

Sale & Promotions are subject to change without notice, refunds for difference in prices paid prior to promotional period will not be granted. 

If you have purchased a product that was previously not included in a promotion, or prior to the release of the promotion, we cannot extend the new sale price to your purchase retroactively.

 

DESPATCH INFORMATION

Please allow 3-5 days handling for SALE orders.

Please check our delivery page terms for more  information regarding delivery.

 

FINAL SALE - unique item information

Please note each and every piece of jewellery is hand-made and due to the use of freshwater pearls and natural stones your jewellery will vary slightly from the image provided online

Our Baroque Pearls and natural gems are entirely authentic, making each heirloom piece truly unique. Each item organically forms with infinite variations of vivid colours, patterns, and shapes - making your jewellery collection magnificently one of a kind, just like you.

As each and every pearl and stone is unique and beautiful - these naturally occurring variances are not considered faults.

 

ITEMS LOST IN TRANSIT

For Australian Orders, please follow up with the tracking provided via the Australia Post website

For all international orders (outside of Australia) please follow up with the tracking provided via the DHL website